Occasionally within our clinic we will conduct a questionnaire which we ask random patients to complete. This serves as an indicator of how the clinic and its staff are performing and how we can improve. These surveys are completely confidential and help us improve as a practice. 

If you have any suggestions for our clinic, you are always welcome to discuss this with your doctor or our practice manager. 

We hope that any issues or difficulties you may have can be resolved. If you do have any complaints regarding our service or any staff member, please contact us and ask to be put through to the practice manager.

If you need to contact an outside authority:

Health Complains Commissioner – 1300 582 113